Townsville Multicultural Support Group Inc. (TMSG) is a not-for-profit organisation that is subcontracted by Multicultural Australia Ltd to welcome people who arrive through the Australian Government Humanitarian Program and people who arrive as migrants to Townsville and surrounds. People who arrive as refugees and migrants are keen to embrace and contribute to Australia, and bring hope, skills, ambition and resilience. Our teams support them in three key ways:
– The Welcome team ensures a friendly, culturally appropriate welcome and ensures smooth management of finance and administration.
– The Settlement team supports refugees and migrants in their initial settlement, with access to major community services and access to education, employment, recreational support through information and referral for the first five years of being in Australia.
– The Community Engagement team delivers programs in partnership with other community services designed to facilitate mutual engagement and education between newly emerging communities as they settle.

TMSG offers the following services and programs:
– Humanitarian Settlement Program
– Settlement Engagement and Transition Support
– Multicultural Women’s Group
– Community Action for a Multicultural Australia
– Advocacy
– Small group programs (English conversation, sewing, handicraft, music, Harmony Day, Refugee Week)
– Volunteer program