The Mental Health Service Group is responsible for the provision of comprehensive, specialised mental health assessment and treatment services across the age-spectrum. Their services aim to be consumer focused and recovery oriented and are provided in a variety of settings including community, acute inpatient units, hospitals, emergency departments, and residential rehabilitation and supported accommodation.

The Mental Health Service Group covers two catchment areas, one being the area of the Townsville Hospital and Health Service, and the other the contiguous Health Service areas which include North West to the west, Cairns and Hinterland to the north and Mackay to the south.

The Acute Care Team are the first point of contact to public mental health services 24 hours a day, 7 days a week. Following triage, they facilitate the most appropriate type of care – inpatient, community or crisis interventions.

Advice about mental health matters, how to access services, assistance in times of crisis and support for  partners in mental health service provision or those who assist consumers of mental health services is available 24/7 through 1300 MH CALL (1300 64 2255)

Please Note : Monday – Friday, 8am – 5pm direct telephone contact with individual mental health services is preferred and will avoid delays.

Initial contact, intake and assessment does not occur at all sites so please telephone the contact numbers for further information if required.

Adult Mental Health Program

• Acute Care Team
• Adult Acute Mental Health Inpatient Unit
• Homeless Health Outreach Team
• Kirwan Community Care Team
• North Ward Community Care Team

ATODS & Specialist Services Program

• Alcohol Tobacco and Other Drugs Service
• NQ Community Forensic Mental Health Service
• Older Persons Mental Health Service
• Multicultural Mental Health Service
• Specialist Clinics:
  – Perinatal Mental Health Clinic
  – Recovery from Psychosis Clinic
  – Mood Clinic
  – Neuropsychiatry Clinic
  – Eating Disorders Clinic
  – Intellectual and Developmental Disability Clinic
  – Dementia and Memory Disorders Clinic
  – Psychotherapy Clinic (internal referrals only)
  – Personality Disorders Assessment Clinic (internal referrals only)
  – Intellectual and Developmental Disability Clinic (internal referrals only)

 Child, Adolescent, Young Adult & Rural, Remote, Indigenous Program 

Child, Adolescent and Young Adult Services:

• Adolescent Inpatient Unit & Day Services
• Child & Youth Mental Health Service
• EVOLVE Therapeutic Services
• NQ Adolescent Forensic Mental Health
• Young Peoples Early Intervention Team

Rural, Remote and Indigenous Services:

• Burdekin Community Mental Health Service
• Charters Towers Community Mental Health Service
• Ingham Community Mental Health Service
• Palm Island Community Mental Health Service

Rehabilitation Services

• Townsville Community Care and Acquired Brain Injury Unit
• Charters Towers Rehabilitation Unit
• Mobile Intensive Rehabilitation Team
• Secure Mental Health Rehabilitation Unit