Mater has proudly supported our north Queensland community for more than 70 years, providing medical excellence and specialist services, backed by a commitment to patient-centred care in the mercy tradition. Offering 200 beds across our Pimlico and Hyde Park Campuses, we are a leading contemporary medical facility, including a dedicated Women’s and Children’s Units and the Emergency Department.
With a rich local history and strong community connections, Mater is entering a new era of transformational change in 2019, with a ten year redevelopment master plan. Hand-in hand with this is our renewed commitment to our patient experience and continuous improvement. Following extensive consultation with our staff and stakeholders, we have recently launched our Patient-Centred Care Strategy. This provides us with a framework to deliver, monitor and review our patient experience from admission to discharge, and post-care services. This strategy is an organisation-wide commitment, and guides us as medical professionals in providing best-practice, patient-centred care.
We are honoured to continue to serve the North Queensland community to the next chapter in the Mater story.