Fair Trading operations. Actively works towards creating a fairer and safer Queensland by:

Undertaking and coordinating state-wide compliance and enforcement activities to promote a competitive, fair and informed marketplace

Increasing business and consumer confidence by protecting consumers and businesses against unethical behaviour through:

• Having an effective regulatory program, balancing business and consumer needs
• Continuing proactive compliance program, targeting areas where consumers are more at risk
• Conciliating consumer complaints
• Developing safety standards and monitoring product safety
• Investigating possible breaches of fair trading legislation