“As a Specialist Support Coordinator in conjunction with CueCare, PYCONNECT is a locally owned business in Townsville, , who brings a unique blend of lived experience and professional expertise to guide participants through their NDIS journey. My personal experience of surviving a stroke and brain injury, combined with my dual qualifications in pharmacy and social work, gives me authentic insight into navigating life-changing health challenges.”
Professional Journey
My path has been one of transformation and resilience. Originally practicing as a pharmacist, I experienced a significant stroke and brain injury that required me to rebuild my life and career. Through determination and adaptability, I successfully completed a Bachelor of Social Work, channeling my healthcare background and personal experience into supporting others.
Unique Qualifications
Professional Background
Bachelor of Pharmacy
Bachelor of Social Work
Extensive experience in healthcare and social services
Lived Experience Insight
First-hand understanding of disability navigation
Personal experience with NDIS and healthcare systems
Deep empathy for adaptation and recovery journeys
Practical knowledge of building new life pathways
Service Approach
My support coordination style combines professional expertise with genuine understanding. I specialize in: Complex Care Management
Person-Centered Support
Individualized goal setting
Practical strategy development
Empowerment-focused approach
Recovery-oriented practice
Local Expertise
As a locally owned business in Townsville, I have deep knowledge of the local healthcare landscape and community resources. This allows me to provide tailored support coordination that is responsive to the unique needs of our community.
Personal Philosophy
My journey has taught me that recovery and adaptation are deeply personal experiences. I believe in:
Building on individual strengths
Finding creative solutions to challenges
Fostering independence and confidence
Creating sustainable support networks
Location and Services
I provide specialist support coordination services across the Townsville region.
Commitment to Clients
Drawing from my own recovery journey, I understand the importance of:
Clear communication
Practical problem-solving
Consistent support
Genuine understanding
My unique combination of professional qualifications and lived experience allows me to offer support coordination that goes beyond traditional service delivery. I understand both the clinical and personal aspects of navigating disability, making me a valuable partner in your NDIS journey. Contact me to discuss how my experience and expertise can help you maximize your NDIS plan and achieve your goals. Together, we can create a path forward that builds on your strengths and supports your aspirations.
