# PYCONNECT – Your Support Coordination Journey

**Community Categories:** Capacity Supports | NDIS Providers

**Location:** Townsville, QLD 4810
**Phone:** 0494 308 017
**Email:** patrick@cuecare.com.au

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## About Me

As a Specialist Support Coordinator working with CueCare, PYCONNECT is a locally owned Townsville business that brings a unique blend of lived experience and professional expertise to guide participants through their NDIS journey.

My personal experience of surviving a stroke and brain injury — combined with my dual qualifications in pharmacy and social work — gives me authentic insight into navigating life-changing health challenges.

**I almost died. I lost my career. I rebuilt my life. Now I help others do the same.**

I’m also a father. That commitment drives how I support my clients.

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## What I Actually Do

I help NDIS participants:
– Understand their plans
– Connect with the right providers
– Navigate complex systems
– Build independence — starting from wherever they are

I don’t have all the answers. What I do have is lived proof that life after catastrophic injury can still be good. I’ll walk alongside you, not ahead of you.

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## Unique Qualifications

**Professional Background:**
– Bachelor of Pharmacy
– Bachelor of Social Work
– Extensive experience in healthcare and social services

**Lived Experience Insight:**
– First-hand understanding of disability navigation
– Personal experience with NDIS and healthcare systems
– Deep empathy for adaptation and recovery journeys
– Practical knowledge of building new life pathways

## Service Approach

My support coordination style combines professional expertise with genuine understanding. I specialise in:

– Complex care management
– Person-centred support
– Individualised goal setting
– Practical strategy development
– Empowerment-focused approach
– Recovery-oriented practice

## Local Expertise

As a locally owned business in Townsville, I have deep knowledge of the local healthcare landscape and community resources. This allows me to provide tailored support coordination that is responsive to the unique needs of our community.

## Personal Philosophy

My journey has taught me that recovery and adaptation are deeply personal experiences. I believe in:

– Building on individual strengths
– Finding creative solutions to challenges
– Fostering independence and confidence
– Creating sustainable support networks

## Location & Services

I provide specialist support coordination services across the Townsville region.

**Disability Access:** Yes
**Fees for Service:** Yes

## Commitment to Clients

My unique combination of professional qualifications and lived experience allows me to offer support coordination that goes beyond traditional service delivery. I understand both the clinical and personal aspects of navigating disability.

**Contact me to discuss how my experience and expertise can help you maximise your NDIS plan and achieve your goals. Together, we can create a path forward that builds on your strengths and supports your aspirations. **