Positive Behaviour Support Across North Queensland
Our Positive Behaviour Support (PBS) teams in Townsville, Mackay, and Rockhampton are committed to delivering responsive, person‑centred support to individuals, families, and service partners across the region. We understand the access challenges faced in remote and regional communities and design our services to ensure people can receive high‑quality support no matter where they live.

About Multicap’s PBS Service
For more than 60 years, Multicap has supported people with disability to live meaningful, connected lives. Our PBS service is grounded in evidence-based practice, trauma‑informed approaches, and person‑centred planning for individuals with complex support needs. Our multidisciplinary team includes:
– Board Certified Behaviour Analysts (BCBAs)
– Psychologists
– Counsellors
– Social Workers
– Specialist and Advanced Practitioners
We work alongside customers, families, and support teams to provide consistent, collaborative support—“All ways, Always.”

What We Offer
– Immediate availability – no waitlist for new PBS referrals
– Local practitioners in Mackay, Rockhampton, and Townsville, with travel available to remote and surrounding communities
– Support across all environments – at home, in the community, in schools, workplaces, and supported accommodation
– Psychology services – Telehealth available in Cairns, Rockhampton, Townsville, and Mackay, with face‑to‑face assessments offered where required
– NDIS registered provider – CB Daily Living and CB Relationships (including early intervention supports)
– Fee‑for‑service options – including brief free assessments and Behaviour Support Needs Letters to support NDIS plan applications (no obligation to engage Multicap for ongoing services)

Additional Supports
– Functional Behaviour Assessments, including NDIS evidence and plan review reporting
– Environmental Assessments, including support for accommodation transitions
– Intensive Support for individuals transitioning from mental health facilities, correctional centres, or long‑stay hospital settings