Fair Trading operations  actively works towards creating a fairer and safer Queensland by:

Undertaking and Coordinating state-wide compliance and enforcement activities to promote a competitive, fair and informed marketplace

Increasing business and consumer confidence by protecting consumers and businesses against unethical behaviour through:

Having an effective regulatory program, balancing business and consumer needs

Continuing proactive compliance program, targeting areas where consumers are more at risk

Conciliating consumer complaints

Developing safety standards and monitoring product safety

Investigating possible breaches of fair trading legislation