Fair Trading operations actively works towards creating a fairer and safer Queensland by:
Undertaking and Coordinating state-wide compliance and enforcement activities to promote a competitive, fair and informed marketplace
Increasing business and consumer confidence by protecting consumers and businesses against unethical behaviour through:
Having an effective regulatory program, balancing business and consumer needs
Continuing proactive compliance program, targeting areas where consumers are more at risk
Conciliating consumer complaints
Developing safety standards and monitoring product safety
Investigating possible breaches of fair trading legislation