For up-to-date information about a current/continuing situation, go to the Emergency Management and Disaster Dashboard  or call 13 48 10

After a crisis event, a Community Recovery Hub may be established to assist you

The Crisis Response Directory will give you a range of local services and supports that can help you get back on your feet after a disaster

Personal hardship financial assistance is now available for affected residents in Burdekin Shire and Townsville City Local Government Areas.

You can also ring the Community Recovery Hotline on 1800 173 349

Several Community Recovery Pop-Up Hubs are being activated on 29.01.2024 from midday.  Find details HERE

After a crisis event, a Community Recovery Hub may be established to assist you to apply for any available government assistance. As at 9am 29.01.2024, there is NO central Community Recovery Hub activated.

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that can help you can be found in the Crisis & Emergency Support section of the Crisis Response Directory

For help with disaster recovery claims, you may be able to find assistance at one of the Community Recovery Hubs if one is opened locally

Local services that can help you can be found in the Accommodation Support or the Legal, Financial and Insurance Support sections of the Crisis Response Directory

Local services that may help can be found in the Accommodation Information & Support section of the Crisis Response Directory

If you need to leave your house, and don’t have family or friends that you are able to stay with, there may be Evacuation Centres established.  You can find out by going to the local Emergency and Disaster Dashboard and clicking on the Evacuation Centres button. There may be an Evacuation Centre that is nominated for access with pets.  Please note that conditions apply.

Local services that may be able to assist with accommodation can be found in the Accommodation Information and Support section of the Crisis Response Directory

Please go to the Services Australia website for information.

There may be Special Payments available in the event of a declared disaster, and information can be found through the Services Australia Disaster Support site 

You may also find assistance through local services found in the Legal, Financial and Insurance Support section of the Crisis Response Directory

Local services that may be able to assist can be found in the Accommodation Information & Support section of the Crisis Response Directory

Local services that may be able to assist you can be found in the Crisis & Emergency Support section of the Crisis Response Directory.

Local services that may be able to assist you can be found in the Health & Emotional Support section of the Crisis Response Directory.

There is also a list of Telephone Crisis Lines found in the Crisis Response Directory

Local services that may be able to assist you can be found in the Health & Emotional Support section of the Crisis Response Directory.

There is also a list of Telephone Crisis Lines found in the Crisis Response Directory

Local services that may be able to assist can be found in the Information & Support section of the Crisis Response Directory

Local services that may be able to assist can be found in the Information & Support section of the Crisis Response Directory

Local services that may be able to assist can be found in the Crisis & Emergency Support section of the Crisis Response Directory

Local services that may be able to assist you can be found in the Health & Emotional Support section of the Crisis Response Directory.

There is also a list of Telephone Crisis Lines found in the Crisis Response Directory

Local services that may be able to assist you can be found in the Health & Emotional Support section of the Crisis Response Directory.

There is also a list of Telephone Crisis Lines found in the Crisis Response Directory

In an emergency, please contact 000

Local services that might be able to assist can be found in the Information & Support section of the Crisis Response Directory

A list of Telephone Crisis Lines is available in the Directory.

The Townsville Crisis Response Directory has different categories of support depending on what you need assistance with.  Local services that may be able to assist can be found there.

Local Services that may be able to assist can be found in the Information & Support section of the Crisis Response Directory

Go to the State Emergency Service (SES) listing on the Crisis Response Directory for information.

Other Governement services that may be able to assist can be found in the Government Support section of the Crisis Response Directory

You may need an advocate – you can contact QSTARS who may be able to assist regarding tenancy matters.

Other local services that may be able to assist can be found in the Accommodation Information & Support section of the Crisis Response Directory.